Frequently Asked Questions
Product FAQ
How often should I use Lving Hair Growth? +
For best results, it is recommended to use Lving Hair Growth regularly, ideally 2-3 times a week, to help support optimal hair health.
Is Lving Hair Growth suitable for all hair types? +
Yes, Lving Hair Growth is designed to help support all hair types, providing nourishment and hydration regardless of texture.
Are there any harmful chemicals in this product? +
Lving Hair Growth is formulated without parabens and sulfates, ensuring a gentle and safe experience for your hair.
Can I use this product on color-treated hair? +
Yes, Lving Hair Growth is formulated to help support color-treated hair and may help maintain its vibrancy and health.
What should I do if I experience irritation? +
If irritation occurs, discontinue use immediately and consult a healthcare professional for guidance.
How long will it take to see results? +
Results may vary, but consistent use of Lving Hair Growth may help support noticeable improvements over several weeks.
Is this product tested on animals? +
No, Lving Hair Growth is cruelty-free and has not been tested on animals.
What is the shelf life of this product? +
Lving Hair Growth has a shelf life of 24 months when stored in a cool, dry place, away from direct sunlight.
Support & Billing
How do I request a refund or return? +
You have 30 days from delivery to request a return. Call us at (855) 506-7714 or email support@lvinghairgrowth.com to get a Return Merchandise Authorization (RMA) number. We'll email it within 24–48 hours. For full details, visit our Return Policy.
What will appear on my credit card or bank statement? +
Your charge will appear as Lving Hair Growth or a similar descriptor. If you don't recognize a charge, please contact us at (855) 506-7714 before disputing it with your bank — we can look it up and resolve it quickly.
How do I track my order? +
Once your order ships, you'll receive an email with a USPS tracking number. You can track your package at usps.com/track. For more details, see our Shipping Policy.
How long will it take to receive my order? +
Orders are processed within 1–2 business days. Once shipped via USPS Ground Advantage, delivery typically takes 2–5 business days. Total estimated time: 3–7 business days from order date.
I have a billing problem or want to dispute a charge — what should I do? +
Please contact us first at (855) 506-7714 or support@lvinghairgrowth.com. Most issues are resolved within 1–3 business days — much faster than a bank dispute. Visit our Before You Dispute page for more details.
Can I cancel my order? +
If your order hasn't shipped yet, contact us immediately at (855) 506-7714 or support@lvinghairgrowth.com and we'll do our best to cancel it. If it has already shipped, you can return it for a full refund within 30 days. See our Return Policy for steps.